There are a lot of things to cover when onboarding a new client — How can they contact you? When will each stage of the project be complete? How should they give feedback?
Our 15 page onboarding template is made to help you clearly establish expectations with clients, so you can both feel confident going into the process.
We've shared the exact language we use when communicating with our clients, to help you create the same seamless and professional process every time.
Cover Page
Table of Contents
Welcome Note
Next Steps
Proposed Timeline with Client + Designer Deadlines
Client Checklist
How to Give Purposeful Feedback
Methods of Communication
Quick Facts: Tell the client what platforms you'll be using and how to reach you
Deliverables
Frequently Asked Questions
Index of Terms
End Note
All fonts used are linked in the instruction document that comes with your digital download. All fonts are free, but some are Adobe fonts (available to all users with an Adobe plan).
All images used in the template are sourced from Unsplash. I have saved them all to a collection and included the link in the instruction document that comes with your digital download!
Editable Adobe Illustrator File (.ai)
Editable Adobe InDesign File (.indd + .idml)
.webp)
.webp)